The Auros Blog

3Apr2012

A review of EPiServer Social Reach

EPiServer has recently released a new add-on for their CMS platform – EPiServer Social Reach. The add-on is designed to help businesses to manage their social media presence, helping marketers to manage their campaigns across various social media channels from the comfort of the standard EPiServer administrative console.

20May2011

Web Content Management is not dead

Having recently returned from another hectic 3 days at Internet World, I have had a few days to reflect on the sort of enquiries we were getting. There had been something of a trend over the past year to dismiss Web Content Management as yesterday’s news, and hail Social Media as the new king. However, whilst we are (obviously) as excited as anyone about the benefits of harnessing Social Media, it seems from speaking to people at Internet World that a CMS-driven site is going to be a commercial necessity for some time to come. Yes we want branded Facebook pages, yes we need to encourage direct communication between business and customer through social networks, but put bluntly, people still value having their own unique bit of cyberspace as much as they ever did.

8Apr2011

Twitter to launch branded profile pages

It looks like Twitter is about to launch Facebook style branded pages here in the UK. What does this mean for Marketers?

8Apr2011

Top UK retailers failing to respond to customers via social networks

Thomas Cook, easyJet and Debenhams top responsiveness table in benchmark report, but the average score is a pitiful 10%.

  • Only 25% of retailers with a presence on Twitter replied to a question directed at them
  • Only 11% responded to a negative comment on their Facebook wall
  • Those surveyed took an hour and a half on average to reply on Twitter compared to 10 hours via email