A bright future for Stevenage Borough Council's presence on the web

Client profile

Stevenage was Britain's first New Town. It was designed in 1946, with its first residents moving in in 1952. Stevenage Borough Council currently covers a total of 34,000 households, and its website is a key resource for providing important information to residents and visitors alike.

Business need

The existing web site was begining to show its age, and with plans for the eventual expansion of their web presence (possibly to include more sites and an Intranet), Stevenage needed a better solution. They chose Alterian's ACM-p content management system to give them greater flexibility with better editorial control. They were also keen to improve their presence on the social web by making better use of Twitter, Facebook, Flickr and YouTube, as well as introducing a blog.

What Auros did

Auros were contracted to design and implement a site that would build a stronger brand for the Council, and make it easier for users to find information and interact with them.

Minimal existing branding, and an open-minded approach from the client, meant that Auros were free to create a strong new look for the site, without any need to include the common print-design cliches that are so often found on local council web sites. A commercially-free web font was chosen as the foundation for the new branding, along with complementary colours to support the Council's own dark green. Inspiration was taken from the modernist style in which much of 1950's Stevenage was built, in particular the clock tower in the town centre. A drawing of this now occupies the footer of every page on the site.

A bold design that gives equal prominence to text and photography is backed up by slick interaction behaviour that allows the Council to deliver a large amount of content via the homepage without it ever looking crowded or confusing. ACM-p content-types have been used to provide reusable blocks of content which can be spread throughout the website but controlled centrally, making maintenance easier. A simple and fast site search, as well as an unusually bold and clear A to Z helps to make it easy for users to find what they are looking for.

The continuing availability of ongoing technical support from Auros completes the package, providing great peace-of-mind to go with a great website.

And now for the science bit...

The new website was implemented against ACM-p version 5.9.5 across a complete Microsoft infrastructure. Windows Server 2008, IIS 7.5 and SQL Server 2005 form for the application layers used to host and support the website.

The Smart Client and Web client are used by content editors to manage content. Active Directory Integration has been utilized to allow content editors to re-use their domain login credentials for accessing the system.

The nature of the Master / Slave infrastructure which has been configured allows Stevenage to easily upscale and provide resilience in case of failure.

The website itself makes use of some of the latest technologies, libraries and practices in web development today

  • jQuery (of course) is used to implement the JavaScript functionality.
  • A CSS grid system has been adopted to provide a controlled and fixed layout through a uniform and repeating grid.
  • Universal IE6 CSS  is used to apply a functional style across the site to accommodate these users.
  • Open Search provides browser integrated search, enabling users to search the Stevenage website directly from their browser.
  • Disqus provides the commenting system used for feedback on the blogs.

We've been able to deliver a website that we can be proud of; one we hope will encourage our customers to engage with us and use our services online.

Stevenage Borough Council

stevenage a to z

A to Z of services on the Stevenage homepage provdes quick access for users.

 

stevenage feature items on homapge

Feature panels enable Stevenage to re-use content across the entire website.

 

 

stevenage clock tower

The iconic clock tower familiar to all residents of Stevenage Borough stands tall in the website footer.

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Alterian

Alterian Content Manager