Global Knowledge Enterprise CMS used to deliver global websites with ecommerce and business systems integration Project goals Improve course sales through improved website usability, content accessibility and search. Provide an up to date design to represent the global company brand and one which can be implemented across a global set of websites. How we did it Following our proven project implementation approach, this project included a number of elements which guaranteed its success. Requirements gathered through workshops - the initial workshop involved Global Knowledge team members representing both individual company regions and specific operational aspects of the business. Workshops enabled us to understand variations in the way the business operates and local sensitivities. Iterative approach to design and UX - through an iterative approach that involved a small number of key stakeholders passing User Experience (UX) analysis documentation, wireframes, and eventually designs onto others in the organisation, and then collating and returning feedback, we were able to create a set of designs that met with the requirements of all stakeholders. Close working technical relationship - with ecommerce and course booking system integration, it was essential that we worked closely with both Global Knowledge and their business system partners to ensure the integration was completed and tested successfully. Implementation and support - the project was delivered with extensive documentation to enable any member of Global Knowledge's technical team to independently install and set-up a fresh instance of the site, allowing for potential up scaling of the Global Knowledge web-presence in the future. Want to know more about this project or have need for a new global website? Get in touch with the team that made this project a success. Client profile Global Knowledge are a worldwide leader in IT and business skills training. Founded in 1995, Global Knowledge employs more than 1,300 people worldwide. The company is owned by New York-based investment firm MidOcean Partners.